GreytHR Reviews: Features, pricing,overall reviews

GreytHR is a software made specifically for Indian businesses. It helps companies manage their day-to-day HR tasks like processing salaries, tracking attendance, managing leaves, handling employee documents, and staying compliant with government regulations. Instead of using spreadsheets or using multiple tools, it brings everything together in one place, accessible through a simple dashboard and a mobile app. What makes it stand out is how easy it is to use, even for teams that aren't really equipped with technical know-how. It’s designed to save time, reduce manual errors, and make sure employees and HR teams can get things done faster, from applying for leave to downloading payslips. Whether you have a small team of 10 or a growing company with hundreds of employees, it then adapts to your needs without adding extra complexity.

The software is specifically designed to address the needs of various businesses, offering flexibility and customization.

Core Capabilities

1. Core HR Management:
At the heart of this software is a centralized employee database where you can store, update, and manage all your staff information in one secure place. This includes personal details, job roles, department info, and documents, no more scattered files or messy spreadsheets.

2. Payroll Processing:
greytHR makes salary calculation smooth and error-free. It handles everything from monthly salary generation and TDS deductions to PF, ESI, and PT compliance. Once set up, payroll runs can be completed in minutes, and employees receive automated payslips on time.

3. Leave and Attendance Tracking:
You get a full system to track leaves and attendance, including setting up leave policies, tracking balances, approving requests, and integrating with biometric or app-based check-ins. Managers get alerts, and employees can apply for leave or regularize attendance through the app or portal.

4. Employee Self-Service (ESS):
Employees don’t need to ask HR for every little thing; they can log in to their own dashboard or mobile app to apply for leave, view payslips, access documents, mark attendance, and more. It reduces back-and-forth and makes employees feel more in control.

5. Onboarding and Exit Workflows:
From sending welcome emails and collecting documents to setting up onboarding checklists, greytHR streamlines the entire employee lifecycle. It also helps with smooth exit formalities, including full and final settlement and clearance tracking.

6. Compliance Automation:
One of the biggest strengths is that it takes care of Indian statutory requirements. It automatically calculates and generates reports for EPF, ESI, professional tax, TDS, and more, helping companies avoid penalties and stay compliant effortlessly.

7. Reports and Analytics:
You get over 150 ready-to-use HR reports and dashboards, which provide insights into payroll, headcount, leave trends, and more. It helps you make informed decisions without needing any extra tools.

8. Workflow Automation and Notifications:
You can automate routine tasks like approvals, notifications, reminders, and checklist tracking. For example, HR doesn't need to remind managers to approve leaves—the system handles that with timely nudges.

9. AI-powered Chatbot:
An integrated chatbot is available to guide employees and answer HR-related queries, saving your team time and effort on repetitive questions.

10. Add-ons and Customization:

It also offers optional modules like expense claims, performance management, and advanced attendance features like GPS and facial recognition, making it easy to extend the platform as your business grows.

Pros & Cons

pros :

1. Simple, Intuitive Interface
This software is known for its user-friendly design. HR teams and business owners, even those without tech backgrounds, find it easy to set up and use. 

2. Strong Payroll and Compliance Features
It automates tax calculations, generates accurate payslips, and handles PF, ESI, PT, and TDS filings with minimal manual work. This is a huge time-saver for small teams.

3. Efficient Employee Self-Service (ESS)
Employees can log in through a web portal or mobile app to apply for leave, mark attendance, access documents, reduce repetitive queries to HR, and speed up internal processes.

4. Excellent Customer Support
Many users praise the greytHR support team for being responsive, patient, and knowledgeable. Whether it's during onboarding or while fixing an issue, the support staff often goes the extra mile to assist.

5. Regular Updates and Feature Enhancements
The platform is constantly being improved with new tools and modules. Users appreciate that greytHR evolves based on feedback and keeps adding value over time.

Cons:

1. Limited Customization Options
Some users feel restricted when trying to customize salary structures, create specific reports, or tweak built-in workflows. While the system covers most use cases, companies with unique HR policies may find it less flexible.

2. Dated Mobile Experience
Though functional, the mobile app isn’t the smoothest. Users report occasional bugs, session timeouts, and a slightly outdated look and feel, which can frustrate employees who rely on it regularly.

3. No Built-in Recruitment or Full Performance Management
It doesn’t yet offer a strong applicant tracking system (ATS) or fully integrated performance review features. Companies looking for all-in-one HR solutions may need to integrate external tools for hiring or PMS.

4. UI Could Be More Modern
Some users mention that while the dashboard is easy to use, the overall interface could use a visual refresh to feel more modern and engaging, particularly for younger employees.

Pricing

Paid Plans

All plans cover up to 50 employees; additional employees are charged per month as listed. Pricing is refreshingly straightforward and flexible. If you're just starting out, the 7-day free trial lets you explore everything without commitment. As we added more people, upgrading to the Growth plan made sense because we needed attendance tracking and better reports. What I liked most is that you only pay more when your team grows from ₹35 to ₹105 per employee, depending on your plan, and you can add extras like facial recognition or performance tracking if and when you need them.

What Users have to say about it

Users generally like this software. Many appreciate how simple it is to use, even people without much tech experience, find it easy to set up and navigate. The payroll and compliance features are a big hit, with users saying it saves them hours of manual work and helps avoid mistakes. The self-service portal is another strong point; it lets employees handle basic tasks like downloading payslips or applying for leave without bothering HR, which improves efficiency. Customer support also gets a lot of praise for being responsive and helpful, especially during onboarding or troubleshooting. On the flip side, a few users feel the mobile app could be smoother and the UI a bit more modern. Some also wish there were more options to customize reports and salary structures. But overall, people value it for the time it saves, the problems it solves, and the peace of mind it brings with automated compliance and payroll processes.

Final Thoughts

This is a solid software solution. Most users rave about the tool’s user-friendly interface, comprehensive payroll management, and powerful compliance tracking, which makes it a great choice for SMBs looking to automate and simplify their HR processes.

However, there are a few areas that could be improved, such as customer support response times and customization for larger teams.