Last updated: 16 June 2026 | Effective date: 16 June 2026
These Terms & Conditions (“Terms”) are a binding agreement between you and Socialbent, operator of GeniusFirms (“GeniusFirms,” “we,” “us,” or “our”), governing your access to and use of the website at geniusfirms.com, its subdomains, and all related services, content, listings, reviews, and paid plans (collectively, the “Service”). By accessing or using the Service, creating an account, submitting a review, or purchasing a plan, you agree to these Terms. If you do not agree, do not use the Service.
You are not eligible to access or use the Service if you are under 18 years of age, or otherwise under the minimum age required by the laws of your country of residence to enter into a binding contract. This requirement reflects the need for legal capacity to agree to these Terms and, where applicable, to purchase a Paid Plan; it is not related to the nature of the content on the Service. By using the Service you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
This age requirement applies both to Reviewers creating a profile or submitting reviews and to any person claiming, operating, or purchasing a plan for a Vendor business profile. Creating or operating an account while under the required age is a violation of these Terms and may result in removal of content and termination of the account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information and to keep it updated. We may refuse registration, or suspend or terminate accounts, at our discretion in accordance with Section 14.
You agree not to use the Service to:
We may investigate and take action — including content removal, account suspension, and referral to authorities — for any suspected violation.
By submitting User Content, you represent and warrant that:
To keep reviews trustworthy, we use automated checks and human review to detect fake, incentivised, or manipulated reviews. Where a review appears suspicious, we may ask you to provide documentary evidence that you genuinely used or purchased the product — such as an invoice, receipt, order confirmation, or email or other communication records. We do not require government ID, selfies, facial recognition, or any biometric data. If you do not provide reasonable evidence on request, we may decline to publish or may remove the review. How we handle any documents you provide is described in our Privacy Policy.
You retain ownership of your User Content. By submitting it, you grant GeniusFirms a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully sublicensable and transferable licence to host, store, reproduce, modify (for formatting), publish, display, distribute, and otherwise use your User Content in connection with operating, promoting, and improving the Service, across any media now known or later developed. You waive any moral rights to the extent permitted by law.
User Content must not contain the categories described in Section 3, nor personal/sensitive data of third parties, confidential information, spam, or promotional material unrelated to a genuine review.
We do not endorse and are not responsible for User Content, and we do not systematically pre-screen it. We reserve the right (but assume no obligation) to review, edit for length or formatting, refuse, remove, or take down any User Content at our sole discretion, including content we believe violates these Terms or exposes us to liability.
A Vendor that is the subject of a review may submit one public response per review through the process we make available. Responses are themselves User Content and subject to these Terms.
If you believe User Content about you or your business is defamatory, false, or otherwise unlawful, send a written notice to [email protected] (or via our contact page) identifying the content (URL), the specific statements at issue, the basis of your complaint, and your contact details. We will review notices in good faith and may remove or annotate content, request substantiation from the Reviewer, or decline where the content appears to be lawful opinion or substantiated fact. This process is separate from the copyright procedure in Section 5.
We respect intellectual-property rights and expect Users to do the same. The Service may display Vendor logos, pricing screenshots, and rewritten news summaries; if you believe any material infringes your copyright, you may submit a takedown notice.
A valid notice must include: (a) an electronic or physical signature of the copyright owner or authorised agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its URL; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorised; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorised to act.
Send notices to our designated copyright agent at [email protected], Socialbent, 4719E, Sector 23A, Gurgaon, Haryana, India (or via contact page). We will respond to valid notices, including by removing infringing material, and may provide counter-notice and repeat-infringer procedures consistent with applicable law (including the U.S. DMCA, 17 U.S.C. § 512, where applicable to content accessed in the United States).
Except for User Content and third-party materials, the Service and all its content, design, software, text, graphics, and trademarks are owned by or licensed to GeniusFirms and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Service for its intended purpose. No other rights are granted.
The Service contains paid placements, sponsored listings, and affiliate links. We may earn compensation when you click certain links or purchase through them, and Vendors may pay for enhanced listings under a Paid Plan. Sponsored or paid content is identified as such. For full details, see our Advertising & Affiliate Disclosure page. Paid placement does not guarantee any particular ranking, rating, or editorial treatment, and our editorial assessments are made independently of payment, as further described in Section 11.
THE SERVICE, INCLUDING ALL CONTENT, REVIEWS, RANKINGS, AND LISTINGS, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that reviews, ratings, pricing, or other information are accurate, complete, or current. Reviews reflect the opinions of individual Users, not GeniusFirms. Any reliance on the Service is at your own risk.
Nothing in these Terms excludes or limits any guarantee, right, or remedy that cannot lawfully be excluded under mandatory consumer-protection legislation, including the Consumer Protection Act, 2019 (India) where it applies to you, or the equivalent laws of your country of residence.
To the fullest extent permitted by law, GeniusFirms and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of (or inability to use) the Service, any User Content, or any Vendor, whether based in contract, tort, statute, or otherwise, even if advised of the possibility of such damages.
Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid to us in the twelve (12) months before the event giving rise to the claim, or (b) INR 5,000. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless GeniusFirms and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any law or third-party right. We reserve the right to assume the exclusive defence of any matter subject to indemnification, in which case you agree to cooperate.
The following terms apply to Vendors purchasing a Paid Plan. They are supplemented by any separate Advertiser/Sponsorship Agreement we provide, which controls in the event of a conflict.
We offer the following Paid Plans: Standard at USD 499 per year and Premium at USD 1,199 per year. All prices are stated in US dollars and are exclusive of applicable taxes, including Indian GST as set out in Section 11.2. Pricing may change on a prospective basis with notice.
All prices are exclusive of tax. Goods and Services Tax (GST) and any other applicable taxes will be added at the prevailing rate and shown on your tax invoice. Our GSTIN is 06ADWFS4569D1ZI. Where you are registered for GST, you are responsible for providing a valid GSTIN to enable correct invoicing; you remain responsible for any taxes other than those on our net income.
Paid Plans are billed annually in advance via our payment processor. You authorise us to charge your nominated payment method for all fees and applicable taxes. Failed payments may result in suspension of plan benefits.
IMPORTANT — AUTOMATIC RENEWAL: Unless you cancel, your Paid Plan automatically renews at the end of each annual term for a further term of the same length, and your payment method will be charged the then-current fee. We will send a renewal reminder before each renewal where required by law. You may cancel at any time, effective at the end of the current term, through your account dashboard or by contacting [email protected] — cancellation is straightforward and requires no call or additional steps. Where you sell to or are accessed by consumers in jurisdictions with specific automatic-renewal rules (such as the California Automatic Renewal Law, the U.S. FTC “click-to-cancel” rule, or EU consumer rules), we will provide the disclosures and reminders those rules require.
Paid Plan fees are non-refundable once purchased, including for the unused portion of a term if you cancel before the end of an annual term, except where a refund is required by mandatory consumer-protection law (for example, a statutory cooling-off or withdrawal right that applies to you). Cancelling stops the next automatic renewal but does not refund the current term.
Each Paid Plan delivers the specific features listed for that plan on our pricing page at the time of purchase. We may modify, add, or discontinue features with reasonable notice.
Purchasing a Paid Plan does not buy, influence, or guarantee any review rating, search ranking, editorial score, lead volume, conversion, revenue, or other business outcome. Rankings and editorial assessments are determined independently of payment, as explained on our How We Rate, Rank & Verify page. Any examples of results are illustrative and not promises of performance.
The Service references independent Vendors and links to third-party sites we do not control. We are not a party to, and are not responsible for, any transaction, agreement, product, or service between you and a Vendor. Your dealings with Vendors are solely between you and them. Third-party content (including logos and pricing) is the property of its respective owners and is used for identification and informational purposes.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We may suspend or terminate your access to the Service or any account, in whole or in part, at any time, with or without notice, if we reasonably believe you have breached these Terms, created risk or legal exposure for us, or for prolonged inactivity or non-payment. You may stop using the Service or close your account at any time. On termination, the licences you granted in Section 4 survive, along with Sections 6, 8–10, 15–18, and any provision intended to survive.
The parties will first attempt to resolve any dispute informally by contacting us at [email protected] (or via contact page). If the dispute is not resolved within thirty (30) days, it will be referred to and finally resolved by arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996 (as amended), with the seat and venue of arbitration at Gurgaon, Haryana, India, and the proceedings conducted in English. The arbitrator’s award will be final and binding. Nothing in this clause prevents either party from seeking urgent interim relief from a court, and nothing in this clause removes any non-waivable right a consumer may have to bring a claim before the consumer forums or courts of their place of residence. Subject to this clause, the courts identified in Section 16 have exclusive jurisdiction.
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws rules. Subject to Section 15, you and Socialbent submit to the exclusive jurisdiction and venue of the courts located in Gurgaon, Haryana, India for any dispute not subject to arbitration. Mandatory consumer-protection rights in your country of residence are unaffected.
We may update these Terms from time to time. We will post the revised version with an updated “Last updated” date and, for material changes, provide reasonable advance notice (for example, by email or an in-Service notice). Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.