Is Cutout Pro Still a Safe and Reliable AI Photo Editor in 2025?

Cutout Pro claims to be an AI powerhouse for photo and video editing. But with data leak reports and a 1.8 TrustScore on Trustpilot, is it still safe or worth using? Here’s an in-depth analysis.

Introduction: When Innovation Meets Distrust

Cutout Pro entered the market in 2018, positioning itself as an AI-driven image and video editing platform capable of removing backgrounds, restoring photos, and enhancing media automatically. On paper, it’s one of the most comprehensive AI photo editing ecosystems available with web, mobile, and API integration that appeals to ecommerce brands and content creators alike.

But the real story is no longer just about smart editing. Over the past year, Cutout Pro has faced growing scrutiny for alleged data leaks, customer support issues, and a declining trust score on major review platforms. What was once seen as a reliable tool for fast, professional photo editing now sits at a 1.8 out of 5 TrustScore on Trustpilot, a dramatic shift that demands investigation.

So, how did this AI darling fall from grace, and is it still safe or worth using in 2025?

The Promise: What Cutout Pro Claims to Deliver

According to the company’s official website (cutout.pro), the platform provides a suite of AI-powered image and video tools designed to simplify digital editing for everyone from casual users to enterprise clients.

Here’s what they promise:

Cutout Pro’s marketing paints a picture of precision and convenience  AI that saves time while maintaining quality. Its tagline essentially promotes it as “your AI studio in the cloud.”

But that cloud is where the real concerns begin.

Reality Check: What the Data and Users Reveal

While the product’s features are technically impressive, user reviews and independent feedback tell a much more complicated story. Across platforms like Trustpilot, Capterra, and SoftwareSuggest, customers have reported issues ranging from billing problems to alleged personal data exposure.

1. Trustpilot Scores Tell a Harsh Story

• TrustScore: 1.8 / 5
• Total Reviews: 32 (as of November 2025)
• Negative Reviews: 91 percent (1-star ratings dominate)
• Common Issues: Data leaks, unresponsive support, refund delays, poor output accuracy

2. Allegations of Data Breaches

Between late 2023 and early 2025, multiple users claimed that Cutout Pro leaked email addresses, passwords, and even IP data to the dark web. Several reviewers backed their claims with Malwarebytes and Google Security notifications, confirming exposure linked to the domain “cutout.pro.”

A reviewer named “Bareknuckles” (April 2025) stated:

“My IP is on the dark web, and anybody can literally geolocate me. Please, for your safety, do not use this site.”

Another review from ND (November 2024) echoed similar concerns:

• “I saw that cutout.pro had leaked not just me, but 20 million people. It’s disgusting.”
• While these claims have not been officially acknowledged by the company, the silence from Cutout Pro’s team, no official statement, no visible press response have amplified distrust.

Performance Metrics: How Well Does It Actually Work?

To be fair, Cutout Pro’s AI performance still impresses many users, especially in basic tasks like background removal and face cutouts.

Based on aggregated user tests and independent comparisons from third-party reviews, Cutout Pro performs competitively in terms of processing speed and precision.

The issue, however, isn’t just performance, it’s trust and transparency. A technically strong AI model can’t offset the risk of data insecurity and customer neglect.

Pricing Reality: Good Value or Overpriced?

Cutout Pro uses a credit-based pricing model, which, on the surface, offers flexibility. However, compared to competitors like Fotor and PicWish, it often feels more expensive for what it delivers.

Users repeatedly reported billing inconsistencies, such as being charged after cancellation or credits being consumed on failed uploads.

Customer Experience: A Widening Disconnect

Customer support is where Cutout Pro seems to have faltered the most.

• Many users report no response to refund requests or delayed replies exceeding 30 days. Some even accuse the company of being “ghosted” after purchase.
• One reviewer shared that despite a confirmed refund from Cutout Pro’s finance department, no money was ever returned, even after follow-ups.
• The lack of active communication channels (no recent Facebook posts, no Twitter updates, and limited email response) adds to the perception that the company is barely maintaining public engagement.

Comparative Snapshot: How It Stacks Up Against Competitors

Cutout Pro clearly loses ground not because its technology fails, but because its credibility does.

What the Company Claims vs. What the Reviews Reveal

Overall Score: 52 percent — Below average reliability.

Verdict: Should You Still Use Cutout Pro in 2025?

Here’s the honest take.

Cutout Pro is technically capable. Its AI still performs well, and for users who only need quick edits or automated photo cutouts, it can deliver solid results. But the trust gap is too wide to ignore.

Between alleged data breaches, poor customer service, and opaque refund handling, the platform’s reputation has taken serious damage. Even if some of those claims are overstated, the lack of transparency and communication from the company is troubling.

If we break it down:

• Performance and Features: 80%
• Data Security: 20%
• Customer Experience: 30%
• Value for Money: 60%
• Trustworthiness: 40%

Final Score: 46 percent – Use with caution.

Bottom Line

If you’re an enterprise or professional editor, there are safer, equally powerful alternatives like Fotor, Vmake, or PicWish that combine better customer service with transparent data practices.

If you’re an individual creator testing free tools, Cutout Pro’s trial might still be worth exploring, but avoid sharing sensitive data or payment details unless the company issues a clear statement about its data security practices.

Recommendation: Proceed with caution. Cutout Pro passes on performance but fails on trust.

Final Verdict

Worth Trying: 46 percent. Only if data security is not a dealbreaker.