Keka HR Reviews: Real Feedback from Users, Platforms & Employees

Choosing the right HRMS can define how smoothly your organization handles payroll, performance, and compliance. Keka HR, a growing player in India’s cloud-based HR software space, has earned strong traction among startups and mid-size companies. 

But how good is Keka HR really? Let’s find out through actual user reviews, employee feedback, and platform ratings to help you make an informed choice in 2025.

What is Keka HR? A Quick Overview

Keka is a modern HRMS platform designed for employee-centric operations. It combines payroll, attendance, performance management, and recruitment workflows in a single interface. 

Built for Indian businesses, Keka supports statutory compliance like PF, TDS, Form 16, and offers features such as:

  • Employee Self-Service (ESS) mobile app
  • Geo-fencing & biometric integrations
  • Automated onboarding & exit workflows

As per TechJockey, Keka stands out for mid-sized firms looking for affordable automation with Indian compliance at its core.

Current User Ratings Summary Across Platforms

PlatformRatingHighlights
Capterra4.4/5Simple UI, time tracking, and strong payroll capabilities
G24.3/5Appreciated for onboarding, shift scheduling
GetApp4.4/5Cloud-based, flexible for SMBs
TrustRadius8.4/10Good scalability, minor issues with reporting
TechJockey4.4/5Feature-rich for Indian HR teams

Keka HR Employee Experience

Employee feedback paints a positive internal picture of Keka’s work culture.

According to Glassdoor, employees describe it as a “people-first” workplace, with a learning-focused environment and transparent leadership. However, some mention work pressure during product releases.

On AmbitionBox, Keka scored well for:

  • Career growth (Rated 4.1/5)
  • Work-life balance (Rated 3.8/5)
  • Skill development (Rated 4.2/5)

Employees at Indeed echoed similar experiences, calling it a “great place to learn, especially in early careers.”

Keka HR Mobile App Review: What Users Are Saying

The Keka Android app helps employees:

  • Check payslips and leave balances
  • Mark attendance with location tracking
  • View policies and request approvals

However, common complaints include:

  • Slow load times
  • Inability to download payslips from mobile
  • No notification alert for announcements

Average rating: 4.7/5 (From 24.6k reviews)

What HR Managers Say About Using Keka

Many HR managers praise Keka for:

  • Saving manual hours on payroll
  • Simplifying onboarding and resignation tracking
  • Handling multi-location shift planning

G2 reviewers highlight its ease of integration with biometric systems and quick implementation, making it ideal for growing teams.

Top Praised Features by Keka Users

Based on Capterra and GetApp, users consistently mention:

  • Payroll automation with compliance tools
  • Leave & attendance tracking integrated with hardware
  • Onboarding checklists and document flow

  • Performance appraisal cycles with 360° feedback

Most Common Complaints from Users

Despite its benefits, Keka has a few consistent criticisms:

  • Mobile app limitations (no document download, slow response)
  • Limited custom reports for analytics
  • Customer support response time during high-traffic periods

These are noted across TrustRadius and Play Store reviews.

Keka HR vs Competitors: How Does It Stack Up?

In a Quora thread, users compared Keka with:

FeatureKeka HRHROneZoho People
UI SimplicityEasySlightly clutteredIntuitive
Indian PayrollExcellentGoodAverage
CompliancePF, TDSYesBasic only
Custom ReportsLimitedStrongStrong
Mobile AppModerateBetterStrong

Keka leads in payroll compliance and onboarding, while HROne and Zoho People are better for advanced reporting.

Real-Life Keka HR Success Stories

On TechJockey, a Chennai-based logistics firm wrote:

“We saved over 20 hours monthly just by automating our payroll and tax calculations with Keka. Great support and flexibility.”

Another G2 reviewer from an IT company noted:

“We onboarded 50+ employees remotely during COVID without any manual effort—Keka’s document workflows just worked.”

Keka HR Pricing: Is It Worth the Cost?

For the features provided, especially payroll + compliance + onboarding, many users feel Keka offers excellent ROI when compared to tools like Darwinbox or GreytHR.

Keka HR Review on Trustpilot, G2, and Capterra Explained

  • G2: Most appreciated for onboarding and time-tracking ease
  • Capterra: Strong for payroll, but reporting could improve
  • TrustRadius: Good middle-ground for growing firms

Verdict: Keka performs consistently well for its target market—SMBs and mid-size enterprises in India.

Is Keka HR Good for Remote Teams?

Yes—Keka supports:

  • Remote attendance logging via geotag
  • Mobile access to HR functions
  • Onboarding and exit checklists done remotely

However, its mobile UI limitations can reduce experience quality compared to tools like Zoho People or BambooHR.

Keka HR Implementation Experience: Easy or Complex?

Most G2 users said Keka’s setup was “fast and intuitive.” Implementation support is offered via training videos and onboarding managers.

On average, teams reported going live within 2–4 weeks, which is faster than many HRMS competitors.

Keka HR for Small Businesses: A Smart Fit or Overkill?

Keka’s modular pricing and automation make it a smart pick for businesses with 50–500 employees. It automates manual tasks, streamlines processes, and offers mobile access.

That said, very small teams (under 20) might find it too feature-heavy or costly compared to lighter HR tools.

How Keka Handles Indian Payroll Compliance

Keka supports:

  • PF, ESI, and TDS calculations
  • Auto-generated Form 16
  • Bonus, Gratuity, and Statutory Challan handling
  • Integrations with Indian tax rules and audit logs

As per TechJockey, users trust Keka for error-free salary processing and audit compliance.

Who Should Use Keka HR?

  • Growing SMBs (50–1000 employees)
  • Indian startups hiring rapidly
  • HR teams looking to digitize end-to-end HR workflows
  • Multi-location companies needing shift + attendance sync

Final Verdict: Is Keka HR Worth It in 2025?

If you're an Indian business needing robust payroll, onboarding automation, and compliance handling, Keka delivers real value.

Pros:

  • Great for Indian payroll
  • Strong onboarding workflows
  • Mobile-friendly (partially)

Cons:

  • Limited analytics/reporting
  • Some mobile app restrictions
  • Occasional support delays

Top Questions About Keka HR Answered

Is Keka better than HROne or Zoho People?

For payroll and compliance, yes. For advanced analytics, others may score higher.

How reliable is Keka’s payroll?

Extremely reliable. Most users cite smooth monthly salary runs and statutory accuracy.

Does Keka support remote teams?

Yes, with mobile ESS, geolocation logging, and digital onboarding.

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