Monday.com is a work management platform widely used by teams of different sizes and industries. This guide explains its features, how to get started, pricing, and what users think, based on reviews from platforms like Trustpilot, Capterra, G2, and Reddit.

Know More About Monday.com

Monday.com is an application that provides teams with a way to organize and manage projects, tasks, and workflows. The platform’s interface is built around customizable boards, which allow users to structure information according to their requirements. These boards can be set up for different purposes, including project management, customer relationship management (CRM), ticketing, and product development.

This enables teams to track progress and responsibilities in a central location. While the platform offers flexibility in how it can be used, the effectiveness and suitability depend on the specific needs and preferences of each team. User experiences with Monday.com vary, and some teams may find it more or less suitable depending on their workflow complexity and desired features

How Monday.com Works

  • Teams use Monday.com to create boards for different projects or workflows.
  • Each board can be customized with columns for tasks, deadlines, assignees, and status updates.
  • Users can switch between views such as Kanban, Gantt, calendar, or map to visualize their work.
  • Automation features enable users to set up rules for repetitive tasks, like sending notifications or updating statuses.
  • Dashboards collect data from multiple boards to provide an overview of progress and key metrics.
  • The platform supports file sharing, commenting, and real-time collaboration among team members.

Monday Download Process On Windows and Mobiles

For Desktop (Windows/Mac)

  • Visit: https://monday.com/download (or search for “monday.com desktop app”)
  • Choose Windows or Mac version
  • Download and install
  • Sign in with your account

For Mobile Devices

iOS (iPhone/iPad)

  • Open the App Store
  • Search for “monday.com - Work Management”
  • Tap Download / Get
  • Log in with your account
  • Use the app to manage projects, tasks, and boards on the go

Android Devices

  • Open the Google Play Store
  • Search for “monday.com”
  • Tap Install
  • Log in or sign up
  • Use the app for full access to your workspace

Is Monday.com Free? Pricing

Monday.com offers several pricing plans, each with different features and limitations:Monday.com Pricing Plans (Billed Annually)

PlanPrice/UserUsers & BoardsKey FeaturesBest For
Free$0Up to 2 users, 3 boards200+ templates, unlimited docs, mobile appsIndividuals, freelancers
Basic$9/90 AnuallyUnlimited users, 1 board dashboardUnlimited items, 5GB storage, 500 AI credits/month, customer supportSmall teams
Standard$12/120 Anually5-board dashboardTimeline, Gantt, calendar views, guest access, automations (250 actions/mo)Growing teams
Pro$19/190 Anually20-board dashboardPrivate boards, formula columns, time tracking, integrations (25K actions)Mid-large teams
EnterpriseCustom50+ boardsAdvanced security, multi-permissions, custom automations, premium analyticsLarge organizations

All paid plans offer a 14-day free trial for Pro and other products. Annual billing provides an 18% discount. Each account receives 500 AI credits per month.

Monday.com Reviews

User feedback provides a balanced view of Monday.com’s strengths and weaknesses:

Pros

  • Teams can tailor boards and workflows to their specific needs.
  • Built-in automations and over 200 integrations help streamline repetitive tasks.
  • Supports real-time updates, comments, and file sharing.
  • Customizable dashboards allow managers to track progress and make data-driven decisions.

Cons

  • Some users find the pricing model confusing, and costs can rise quickly with more users and features. Advanced features are only available on higher-tier plans.
  • The mobile app is functional but less robust than the desktop version, with limited filtering and customization options.
  • Setting up recurring tasks is complex and often requires automations.
  • Users reported slow or inconsistent responses.

The bar chart above presents average user satisfaction ratings across three major review platforms:

  • Capterra – 4.6/5
    Highly rated for its user-friendly interface, customizable boards, and support for various team types.
  • G2 – 4.5/5
    Praised for smooth onboarding, productivity boosts, and powerful workflow customization.
  • Trustpilot – 3.4/5
    Reviews are more mixed. While users appreciate the features, some raise concerns about pricing clarity and response time from support.

Tips for Using Monday.com

  • Start with Templates: Use pre-built templates to quickly set up boards for common workflows.
  • Set Up Automations: Automate repetitive tasks to reduce manual work.
  • Train Your Team: Ensure all team members understand the platform’s features.
  • Monitor Usage: Adjust workflows as needed to avoid hitting data or feature limits.

Conclusion

Overall, my experience with Monday.com has been positive, but I recommend that teams carefully consider their specific requirements and budget before committing to the platform. This guide is based on both my personal use and feedback from real users, aiming to help others make informed decisions about whether Monday.com is the right fit for their workflow

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