GTS Facility Management Services streamlines operations for glass industry businesses. Its effectiveness depends on the business size, technology, and customization needs.
Point-of-Sale (POS): Facilitates quoting, estimating, work orders, invoicing, and payment collection.
Shop Management: Offers job scheduling and branch management capabilities.
Accounting & Reporting: Centralizes financial, accounting, and sales data.
Mobile Glass Software: Keeps technicians' schedules updated and allows job closure and payment collection remotely.
Automated Messaging (Touchpoint): Sends appointment reminders and follow-ups to customers.
Glass Identification (RightGlass): Identifies replacement glass needed using a vehicle's VIN.
Limited Competitiveness
GTS lags in user interface design and feature innovation. If you're seeking a cutting-edge solution, other platforms may offer more.
Vendor Lock-In
The software is tightly integrated with GTS's services, making it difficult and costly to switch providers later.
Cost Escalation
Initial affordability can quickly turn into higher costs due to hidden fees, customization, and ongoing support.
Lack of AI & Machine Learning
GTS lacks AI and machine learning, leaving it behind as these technologies become key to business efficiency and innovation.
Comprehensive Solutions
Covers quoting, scheduling, and payment collection, offering an all-in-one platform for businesses.
Mobile-First Design
Enables field workers to close jobs, access schedules, and collect payments on-site.
Industry Experience
A trusted name in the glass industry, GTS offers scalable solutions backed by years of experience.
Lack of Automation
Many features require manual input, leading to inefficiencies and higher risk of human error.
Limited Customization
Customizing the platform can be expensive and time-consuming.
Price Transparency Issues
Hidden fees and unclear pricing make budgeting difficult.
Integration Challenges
Struggles with integrating smoothly into existing workflows and third-party tools.
*Price last updated on Jun 25, 2025. Visit gtsservices.com's pricing page for the latest pricing.
