GTS Services

Software Features:

• Point-of-Sale (POS): Facilitates quoting, estimating, work orders, invoicing, and payment collection.
• Shop Management: Offers job scheduling and branch management capabilities.
• Accounting & Reporting: Centralizes financial, accounting, and sales data.
• Mobile Glass Software: Keeps technicians' schedules updated and allows job closure and payment collection remotely.
• Automated Messaging (Touchpoint): Sends appointment reminders and follow-ups to customers.
• Glass Identification (RightGlass): Identifies replacement glass needed using a vehicle's VIN.

Drawbacks of GTS Facility Management Services:

• Limited Competitiveness
  GTS lags in user interface design and feature innovation. If you're seeking a cutting-edge solution, other platforms may offer more.
• Vendor Lock-In
  The software is tightly integrated with GTS's services, making it difficult and costly to switch providers later.
• Cost Escalation
  Initial affordability can quickly turn into higher costs due to hidden fees, customization, and ongoing support.
• Lack of AI & Machine Learning
  GTS lacks AI and machine learning, leaving it behind as these technologies become key to business efficiency and innovation.