Insight7 analyzes CX, sales, and research calls to extract insights that support revenue growth, quality improvement, and coaching. The platform integrates customer feedback from sources like Salesforce, Gong, Slack, and Hubspot, enabling analysis of conversations across channels. It automates call evaluation, sentiment analysis, and scorecard generation for quality assurance. AI coaching and roleplay features provide on-demand practice through dynamic personas that evaluate communication. Capabilities include real-time analytics, predictive insights, data visualization, and customizable dashboards for unified customer views.
Quickly surfaces key call moments automatically
Great for fast QA of support calls
Saves days of manual interview analysis
Creates structured insight cards from transcripts
Journey maps and reports built in‑platform
Needs CRM or call stack integrations to shine
Initial dashboard and scorecard setup takes time
Limited to conversation data, misses offline inputs
Pricing yet to be updated!
