Tungsten Automation, formerly known as Kofax, offers intelligent workflow automation solutions that streamline content- and data-intensive processes. The platform automates workflows from document capture through complete orchestration, leveraging AI, machine learning, and natural language processing to handle both structured and unstructured data. It includes features such as sentiment analysis, entity extraction, robotic process automation for repetitive tasks, cognitive capture across any document channel, and advanced analytics for process visibility. With a 40-year evolution, it now delivers cloud-first, Gen-AI powered automation tailored for global enterprises.
Deep integrations with scanners, ERPs, and legacy systems
Automation and machine‑learning cut manual data entry
Power PDF editor praised for redaction, find/replace
Many users report helpful, patient technical support
Interface often described as complex, unintuitive
Customization and advanced form engine considered painful
Pricing yet to be updated!