OpenCall turns every call and text into booked patients while automating workflows from front desk to back office. It replaces high-churn call center roles with AI agents that answer calls and texts, follow workflows, and connect to practice management systems. The platform handles full-service scheduling, real-time intake and eligibility verification, smart triage and escalation across phone and SMS. AI agents manage appointment booking, rescheduling, cancellations, insurance checks, prescription refills, and billing inquiries. Deployment takes under 5 minutes with native integrations to systems like Dentrix, Athenahealth, Eaglesoft, eClinicalWorks, Google Calendar, and Gmail. OpenCall provides 24/7 coverage, call recordings, transcripts, and real-time analytics.
| Plan Type | Key Features | Price |
| Voice AI | Unlimited inbound calls, smart call routing, CRM/EMR integration & analytics | ~$450 |
| Voice + SMS | Adds 2‑way messaging, reminders, text‑to‑schedule, follow‑ups | ~$650 |
| Enterprise | Advanced workflows, outbound campaigns, multi‑location orchestration, white‑labeling | Custom pricing |
Handles over 70% of inbound calls and texts automatically
Reduces average handle time to 1 minute 37 seconds
Provides 24/7 coverage matching daytime quality
Deploys in under 5 minutes with no code or downtime
Integrates natively with existing EHR and PMS systems
SMS capabilities limited to starter plans
Outbound voice campaigns available only in enterprise tier
Language support varies by plan level
Pricing yet to be updated!
