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Presto

Presto

A.I.-driven automation for drive-thru restaurants

Presto Overview

Presto automates drive-thru order-taking using voice assistant technology and machine learning algorithms. It handles customer orders with over 95% without human intervention, operates 24/7 at peak efficiency, and provides real-time data through 16 operational metrics in its Presto Vision ecosystem. The system supports upselling by suggesting add-ons based on ordering patterns, reduces wait times, and increases order accuracy. Deployed across thousands of restaurants, it integrates ease of installation with scalability for drive-thru operations.

Presto Features

Voice AI for automated order-taking Presto Voice with over 95% accuracy and human backup option Real-time data with 16 operational metrics via Presto Vision Upselling through pattern recognition and recommendations 24/7 availability and peak-hour efficiency Ease of installation without operational disruption

Use Cases:

  • Fully automated drive‑thru order taking in QSR (Quick Service Restaurants).
  • Hands‑free ordering during peak hours.
  • Upsell recommendation engine in front‑of‑house.
  • Voice‑enabled ordering for staff support in dine‑in drive‑thrus.
  • Analytics on customer interaction and ordering patterns.

Pros & Cons

Pros:

Handles 95% of orders without human intervention

Provides real-time performance data for operational insights

Generates upsell revenue through AI recommendations

Operates reliably 24/7 including peak hours

Cons:

Requires weeks of training for full order accuracy

Human backup needed for rare edge cases

Limited to restaurant settings like drive-thrus and kiosks

Company

Presto

Contact

Email

Headquarter

San Carlos, California, United States

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