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Tonkean

Tonkean

AI-Powered Enterprise Intake & Process Orchestration

Tonkean Overview

Tonkean orchestrates business processes end-to-end by wrapping around existing systems and policies. It handles employee requests through AI-powered intake from channels like email, Slack, and Microsoft Teams, automating approvals, data synchronization, and handoffs across 250+ applications including Coupa, SAP, and CLMs. The platform uses a no-code process builder to create custom experiences such as guided intake sequences and AI Front Door for plain-language requests. It monitors tech stack states, engages stakeholders at decision points, and provides dashboards for visibility into queues, SLAs, and trends. Solutions address procurement, legal, and other workflows by coordinating data, people, and automations without replacing tools.

Tonkean Features

AI Front Door for interpreting plain-language requests and routing to workflows Guided Intake for step-by-step custom user experiences No-Code Process Builder for customizing processes Data Source Integrations with 250+ applications including Coupa, SAP, CLMs Workflow Automation for end-to-end orchestration with state-driven flows Employee Self-Service Request Intake from email, Slack, Teams Collaborative Intake for in-context coordination Request Status Tracker for transparency No-Code Dashboard Builder for portals and metrics Agentic Orchestration with proactive AI agents

Use Cases:

  1. Enterprise procurement intake and guided buying.
  2. Legal matter intake and email or mailroom automation.
  3. Compliance-aware contract review and renewal workflows.
  4. Invoice processing and spend analytics.
  5. HR or IT service request intake and orchestration.

Pros & Cons

Pros:

Orchestrates complex, cross‑tool business processes.

Wraps around 250+ existing enterprise apps.

Strong for procurement and intake “front door”.

Lets ops teams build workflows with no code.

Powerful, flexible data views and calculations.

Cons:

Still encounters occasional bugs as features evolve.

Mobile app and view variety feel limited.

Notes and rich item annotations not very strong.

Company

Tonkean

Contact

Email

Headquarter

Palo Alto, California, USA

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