Totango helps companies keep customers happy. It tracks customer health, manages accounts, and provides data to improve relationships and drive growth.
The platform caters to a broad spectrum of businesses, including SaaS companies, subscription-based businesses, enterprises, mid-sized companies, B2B and B2C businesses, as well as startups and growing businesses. Essentially, any organization focused on optimizing customer relationships, reducing churn, and driving revenue growth can benefit from Totango's solutions.
Adapts to businesses of all sizes and can grow with your needs.
Many customer success platforms include communication tools that facilitate regular interaction between businesses and customers, fostering stronger relationships and improving customer experience.
These tools often offer scalability, allowing businesses to manage customer relationships efficiently as they grow.
Limited built in customer support features compared to dedicated helpdesk software.
Less emphasis on sales pipeline management compared to CRM software.
Users have reported issues with glitches and a user interface that may use some improvement.
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Pricing: Custom (Talk to Sales)
*Price last updated on Nov 28, 2025. Visit totango.com's pricing page for the latest pricing.