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Tripleseat

Tripleseat

Fast-Tracking Event Sales for Hospitality Teams

Tripleseat Overview

Tripleseat is a purpose-built sales and event management platform designed for restaurants, hotels, and venues of all sizes. It centralizes inquiries, bookings, CRM, payments, and communications to help hospitality businesses streamline operations, increase revenue, and enhance guest experience. Tripleseat transforms event sales and operations by consolidating your hospitality workflow into one intuitive platform.

Tripleseat Features

Lead Intake & CRM Booking Calendar Proposals & Contracts Guest Portal Tasks & Workflows Email & Messaging Payments & Invoicing Reports & Analytics Multi-Venue Tools Integrations

What It Offers :

  • Sales & event management
  • Proposal & doc generation
  • Client communication tools
  • Online contracts & payments
  • Automation & task management
  • Analytics & forecasting
  • Multi-location scalability
  • Quick setup & staff onboarding
  • Full hospitality CRM suite
  • Industry-specific support

Key Features :

  • Lead Intake & CRM: Smart forms, auto-tracked pipelines, and integrated sales CRM
  • Booking Calendar: Drag-and-drop scheduling with multi-room and multi-venue views
  • Proposals & Contracts: Auto-generated docs, e-signatures, branded templates
  • Guest Portal: Clients review, approve, and pay in one place—no email threads
  • Tasks & Workflows: Event-triggered reminders, checklists, and team assignments
  • Email & Messaging: Centralized threads with internal notes and client chat
  • Payments & Invoicing: Integrated billing, deposits, tax rules, and QuickBooks sync
  • Reports & Analytics: Real-time dashboards on revenue, leads, and sales performance
  • Multi-Venue Tools: Location-specific access, templates, and chain-level insights
  • Integrations: POS systems, accounting tools, Google Calendar, APIs

Pricing :

  • Tripleseat follows a custom quote model — no fixed plans listed publicly
  • Pricing depends on:
  • Venue type (restaurant, hotel, brewery, etc.)
  • Number of users and locations
  • Event volume and feature usage
  • Required integrations (e.g., QuickBooks, POS systems)
  • Offers a free personalized demo (no self-serve trial)
  • Typically billed on an annual contract basis
  • Small venues may receive lower quotes; larger chains pay more

💡 Contact Tripleseat’s sales team directly to get an accurate quote tailored to your business.

Pros & Cons

Pros:

Everything in one place—no switching tools

Built for hospitality, not generalized CRM

Fast learning curve with great onboarding

Improves internal coordination and guest experience

Scalable for franchises and independent venues

Cons:

No upfront pricing

May feel extensive for very small venues

Company

Tripleseat

Contact

(978) 614-0490

Headquarter

Concord, Massachusetts, USA

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*Price last updated on Jul 2, 2025. Visit tripleseat.com's pricing page for the latest pricing.

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