You’ve probably seen True Beauty Glow pop up all over TikTok and Instagram. Their tools look sleek, promise a sculpted jawline, and feel like a shortcut to good skin. But here’s the thing: not everyone’s impressed.
While some folks love the aesthetic and fast delivery, a lot of customers have shared issues with product quality, effectiveness, and especially getting a refund when things go wrong.
We dove into Trustpilot and it’s a mixed bag. A few customers say their items arrived quickly and looked cute, but plenty of others felt let down.
“The device arrived in cheap packaging. It looked used. Tried returning it but they stopped replying.”
And another:
"Nice design, but zero visible results after two weeks. Waste of money."
So yeah—expectations vs. reality is definitely a thing here.
Reddit users don’t sugarcoat it. On r/30PlusSkinCare, people are calling out True Beauty Glow for what they believe is dropshipping—selling mass-produced tools from sites like AliExpress or Amazon with a fancy rebrand.
Here’s what’s coming up again and again:
Products feel underwhelming
Refunds? Good luck.
Emails go unanswered once they’ve got your money
Also important: they’re not BBB accredited, which means there’s less pressure on the brand to respond to customer issues.
Here’s something interesting: a super similar device to the one sold on True Beauty Glow is available on Amazon—for a lot less.
One review says:
"Feels nice to use, but didn’t notice any tightening or lifting."
So... same tool, different branding? That’s the assumption many reviewers are making.
On TikTok, you’ll find tons of creators showing off True Beauty Glow products. The videos are polished and fun—but dig a little deeper, and you’ll notice a pattern: many are marked as #gifted or #sponsored.
People in the comments are asking the real questions:
“Looks cool, but does it actually work?”
"Is this just another influencer promo?"
Sites like RatingFacts did a full review of the brand and didn’t hold back.
They raised red flags about vague return policies, lack of real product testing, and unclear brand ownership.
"No clinical trials, no dermatologists endorsing, and no manufacturing transparency."
Basically, it’s hard to know who’s behind the brand—or how reliable the products really are.
Here’s what we’ve gathered from all the reviews:
Things people like:
Biggest complaints:
Category | Score | Why We Gave This Score |
Product Design | 4.2 / 5 | Multiple reviews (Trustpilot, TikTok) mention “sleek,” “aesthetic,” and “Instagram-worthy” design. |
Skin Effectiveness | 2.1 / 5 | Most reviewers, especially on Reddit and Trustpilot, reported “no visible results” or called it a “waste of money.” |
Packaging Quality | 3.5 / 5 | Some praise the look of the packaging, but others claim it felt “cheap” or “used.” A mixed bag. |
Delivery Speed | 3.8 / 5 | Several positive reviews mention fast shipping, even among unhappy buyers. |
Customer Service | 1.7 / 5 | Consistently criticized across Trustpilot and Reddit: unanswered emails, no refund help. |
Value for Money | 2.3 / 5 | Users found identical products on Amazon for much less. Many felt they overpaid. |
Return & Refund Process | 1.6 / 5 | Multiple cases of “stopped replying” or denied returns suggest a major weak spot. |
Transparency & Trust | 2.0 / 5 | No BBB accreditation, no clear ownership, no clinical trials, FDA approval, or endorsements. |
The average across all these categories lands around 2.5 out of 5, and that reflects the overall experience many buyers described:
Visually appealing, but underwhelming in performance
Short answer: Depends on what you’re expecting.
If you’re into stylish skincare gadgets and don’t mind taking a gamble, True Beauty Glow might be fine for you. But if you’re hoping for real, visible results—or need strong customer service—you might want to keep looking.
A lot of buyers feel they overpaid for a tool that didn’t do much. So, shop smart and read the fine print.
Are the reviews for True Beauty Glow real?
Some are, but a few sound generic or too good to be true.
Is True Beauty Glow a scam?
It’s a real brand, but many buyers feel the experience doesn’t match the promises.
Why are there so many complaints?
Mostly about customer service, refund issues, and product effectiveness.
Are their products FDA-approved?
There’s no public proof of FDA approval.
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