Tidio

Key Use Cases 

• Customer Support: Provide 24/7 support with AI chatbots handling common queries and live agents assisting with more complex issues.
• Lead Generation: Use live chat and email automation to capture leads and convert website visitors into customers.
• Sales Assistance: Engage visitors in real-time to help them make purchasing decisions or answer product-related queries.
• Marketing Automation: Run targeted email campaigns to nurture relationships with existing customers.
• E-commerce: Use Tidio’s chatbots for product recommendations and real-time customer support on e-commerce sites.

Industry-Specific Benefits:

• E-commerce: Convert site visitors into customers with real-time communication and personalized sales assistance.
• Small Businesses: An affordable and easy-to-use customer support platform for small businesses to engage with customers and automate responses.
• Marketing Teams: Automate lead generation and follow-up through chatbots and email marketing tools.
• Customer Service Teams: Improve response time and efficiency with automated workflows and seamless handoff from chatbots to human agents.

Pricing:

Tidio offers a free plan with core features. Paid plans start at $18/month and scale with features such as advanced chatbot capabilities, additional integrations, and priority support.