Studio Creatio lets business users and teams build custom digital solutions without writing code. Users can visually design interfaces, define data models, automate business processes, and connect systems, while AI features help generate applications and processes from natural language descriptions. It combines composable components, drag‑and‑drop tools, and enterprise‑grade governance to support scalable automation across departments.
| Plan | Minimum Users | AI Actions per User* | Storage |
|---|---|---|---|
| Growth | 5 users | 10 AI actions/user | 1 GB/user |
| Enterprise | 5 users | 20 AI actions/user | 2 GB/user |
| Unlimited | 50 users | 30 AI actions/user | Unlimited |
Powerful workflow and BPM engine for automation.
AI assists with process design and content creation.
Frequently highlighted as “game‑changer” vs legacy CRMs.
Smooth integrations and process automation setup.
No‑code tools let business users customize flows.
Initial setup requires significant time/effort.
Interface and sheer feature set overwhelm new users.
Learning curve steep for non‑daily CRM users.
Pricing yet to be updated!
Posted: Aug 31, 2026
Raised a support ticket expecting the usual copy-paste response and got an actual explanation instead. The agent identified the broken rule, showed us how to correct it and explained what caused it. Very solid experience.
Posted: Aug 27, 2026
We stopped sending every lead the exact same email sequence. Creatio now moves people into different follow-ups based on what they downloaded or how they responded. It feels less like mass emailing and more like an actual customer journey.
Posted: Aug 26, 2026
Moving support requests out of a crowded inbox was a huge relief. Tickets now have owners, priorities and deadlines, so fewer customer questions sit unanswered. The team can immediately see which cases need attention first.
Posted: Aug 24, 2026
A customer called about an old support issue, and I could see the full history without asking three different teams. That sounds basic, but it saves a surprising amount of time during a busy day. The unified customer view is one of Creatio’s strongest features.
Posted: Aug 20, 2026
Built my first automated workflow without writing a line of code, and it actually worked! A new enquiry now creates a task, assigns the right person and sends a reminder automatically. Watching the process run successfully was weirdly satisfying 😄
Posted: Aug 4, 2026
Our sales process has several approval stages that never fitted properly into our previous CRM. With creatio, we recreated the workflow around how our team actually works instead of forcing everyone into a standard pipeline.
