CoSupport AI is an AI customer support automation platform trained on your past tickets. It resolves up to 60% of support requests within 60 days across chat, email, and voice - live on your helpdesk in 3 days.
CoSupport AI is an AI-powered customer support automation platform that resolves tickets autonomously by training on your company's historical support data. Unlike rule-based chatbots, it uses a USPTO-patented generative architecture (US11823031B1) designed to prevent hallucinations and deliver deterministic answers.
It works in two layers: an AI Customer Support Agent that automates up to 90% of repetitive L1 tickets with no human involved, and AI Agent Assist that drafts replies, summarizes, and translates for human agents on harder cases. With the 2.0 release, the AI reasons in multiple steps, ships a decision log with every reply, and can execute multi-step actions through an Agentic API. Average resolution rate rose from 74% (1.x) to 85% (2.0).
It supports 40+ languages and integrates no-code with Zendesk, Freshdesk, Zoho Desk, Intercom, HubSpot, Salesforce, and Pylon, plus channels like WhatsApp, Instagram, Telegram, Slack, and Microsoft Teams, and platforms like Shopify and Stripe. CoSupport AI is ISO 27001 certified, GDPR and CCPA compliant, and trusted by 300+ brands including Shelterluv, iubenda, Nordic Knots, and SupportYourApp.
Key use cases
E-commerce & SaaS support: Order updates, refunds, and subscription actions via the Agentic API.
Results customers see
Pricing
Three ways to pay - same platform and features on every plan, you only choose how you pay:
Every plan includes a free 30-day pilot and a 60-day refund guarantee (60% AI resolution or a full refund). No setup fees, no long-term contract.
Trained on your own data: Answers match your product and policies, not generic scripts.
Real resolution, not deflection: Resolves up to 60% of tickets in 60 days across chat, email, and voice.
Anti-hallucination by design: USPTO-patented architecture (US11823031B1) for deterministic answers.
Fast, no-code onboarding: Live on your helpdesk in 3 days.
Enterprise-grade security: ISO 27001 certified, GDPR & CCPA compliant, 40+ languages.
Risk-free: 60-day performance guarantee - hit 60% AI resolution or get a full refund.
Needs ticket history: Best results depend on a solid archive of past tickets to train on - brand-new teams have less to learn from.
Support-focused: Built for customer support automation, not a general-purpose chatbot builder.
Quote-based pricing: Plans are modeled on your ticket volume - no instant self-serve checkout.
*Price last updated on Jul 15, 2026. Visit cosupport.ai's pricing page for the latest pricing.
